Mercedes-Benz CPO Warranties and Benefits

What are the Details of the Mercedes-Benz CPO Warranties?

Mercedes-Benz Certified Pre-Owned Limited Warranty

Buying a certified pre-owned vehicle from Mercedes-Benz of Des Moines gives you peace of mind that your car is in excellent condition. Every Certified Pre-Owned Mercedes-Benz we sell is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty and also comes with an additional 12-month warranty with unlimited miles*.

Mercedes-Benz Certified Pre-Owned vehicles come with coverage you can trust for up to five years as the CPO Limited Warranty only goes into effect after the New Vehicle Limited Warranty has expired.

This covers the climate control system, electrical system, suspension system, steering system, powertrain, and some aspects of the braking system.

Mercedes-Benz Certified Pre-Owned Extended Limited Warranty

Would you like to learn more about additional, affordable coverage that’s available for your Mercedes-Benz Certified Pre-Owned vehicle?

Do you want to enjoy the benefits of a CPO limited warranty on your Mercedes-Benz for a more extended period? You can request additional coverage with a 12-month or 24-month extension with unlimited miles*.

The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty only goes into effect after both the remainder of the New Vehicle Limited Warranty and the standard Mercedes-Benz Certified Pre-Owned Limited Warranty have expired.

Contact us for more details about how your Certified Pre-Owned Mercedes-Benz vehicle can benefit from coverage for up to seven years.

What Makes a Mercedes-Benz CPO Vehicle Certified?

To qualify for certification, a pre-owned Mercedes-Benz vehicle must meet our high standards in critical areas.

Our strict standards include:

  • Be less than 6 years old
  • Have fewer than 75,000 miles
  • Have a regular service history that was on schedule
  • Pass a Rigorous 165+ Point Inspection
  • Include a CARFAX® Vehicle History Report
  • Pass a road test by our technicians, so they can ensure a quality ride and excellent performance

Through rigorous testing, our technicians review the:

  • Undercarriage & Drive Train – includes the steering, suspensions, brakes, wheels, tires, and driveshaft
  • Engine Compartment – includes oil & fluid inspections
  • Engine Components & System Conditions – includes filters, plugs, engine mounts, and V-belts
  • Electrical Systems – includes headlamps, fuses, the radio, heated seats, front seat-belt presenters, and rear-window sunshade
  • Chassis & Body – includes the body structure, glass, lamp frames, lenses, seat belts, vanity mirrors, and more
  • Appearance – ensures the vehicle is as free of dents, dings, scratches, rips, and scuffs as possible

What are Some of the Additional Perks & Benefits of a Mercedes-Benz CPO Vehicle?

Additional benefits of Mercedes-Benz Certified Pre-Owned vehicles include 24-hour roadside assistance, nationwide dealer support, trip interruption coverage, and vehicle exchange privilege. These benefits enable you to make your next purchase with the highest level of confidence.

24/7 Personal Assistance

Whether you need a tire change, a battery jump, or other roadside assistance services, these are available to you 24 hours a day. Just call 1-800-367-6372.

Nationwide Dealer Support

You will benefit from the full support of more than 300 authorized Mercedes-Benz dealers across the country who all honor the Mercedes-Benz Certified Pre-Owned Limited Warranty as well as the Extended Limited Warranty.

Trip Interruption Coverage

If your next road trip is interrupted by warranty-related issues, you could receive a reimbursement of up to $300 per day if your breakdown is more than 100 miles from home and causes an unexpected stay overnight 1.

1. Reimbursement includes actual documented meal, lodging, and substitute transportation expenses incurred while your Mercedes is repaired at an authorized Mercedes-Benz Dealership.

Vehicle Exchange Privilege

If you are not satisfied with your pre-owned vehicle, you can exchange it at any time within the first seven days or first 500 miles (whichever comes first) for another Mercedes-Benz Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference) 2.

2. See your Mercedes-Benz Dealer for details.

Certified Pre-Owned Star Prepaid Maintenance

Taking excellent care of your Mercedes-Benz car or crossover SUV is easy to do, thanks to the available certified pre-owned prepaid maintenance program. You can conveniently choose from three service packages.

By prepaying for the services today, you can save money related to increasing service expenses. All replacement parts covered through the prepaid maintenance program are genuine Mercedes-Benz parts.

* Applies to Certified Pre-Owned Mercedes-Benz vehicles purchased on or after January 15, 2014. Please see your dealer for full details, limitations, and a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and available Extended Limited Warranty.

Mercedes-Benz of Des Moines is located at: 9993 Hickman Road • Urbandale, IA 50322
Mercedes-Benz of Des Moines 41.586834, -93.624962.