Excellent customer service from Ben Knudson and the rest of the team. Comfortable waiting area too!

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Just bought my Certified pre owned E 350 from Nick. He was very patient throughout the process and showed me many vehicles before I decided on the one was was right for me. Every time I walk into this dealership I am greeted with a smile and treated He even bought me a Mountain Dew while I waited for the paperwork to be completed, that’s customer service right there! He also was down to earth and a pleasure to speak with as was my finance rep Michaela Robinson was absolutely a pleasure to work with as well. She made the paperwork process easy to deal with and explained everything perfectly! I couldn’t say enough to describe what a great experience I had. I absolutely love my new car and that it came with a 2 year unlimited mileage bumper to bumper warranty!! I work in real-estate so this was a huge perk for me. Thank you Nick for making my purchase go so smoothly and making it a fun process overall. Thank you again for the wonderful experience, keep up what you do! Thank you!

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Just bought my Certified pre owned E 350 from Nick. He was very patient throughout the process and showed me many vehicles before I decided on the one was was right for me. Every time I walk into this dealership I am greeted with a smile and treated He even bought me a Mountain Dew while I waited for the paperwork to be completed, that’s customer service right there! He also was down to earth and a pleasure to speak with as was my finance rep Michaela Robinson was absolutely a pleasure to work with as well. She made the paperwork process easy to deal with and explained everything perfectly! I couldn’t say enough to describe what a great experience I had. I absolutely love my new car and that it came with a 2 year unlimited mileage bumper to bumper warranty!! I work in real-estate so this was a huge perk for me. Thank you Nick for making my purchase go so smoothly and making it a fun process overall. Thank you again for the wonderful experience, keep up what you do! Thank you!

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Awesome buying experience on my Porsche Boxster. Delivered the car to me and picked up my trade !

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This was the easiest car buying experience I've ever had. I found the GLI on the Autotrader website on Sunday night and sent an "I'm interested" request through that site. I was contacted by Matt on Monday morning. I advised Matt I had financing ready to go through my bank and that I'd like to come out for a test drive and if all went well I'd like to come back later that night and write a check to close the sale. Matt and Ryan at Mercedes of Des Moines couldn't have been more accommodating. They even let me take the GLI back to work. I returned later that night around 5:15, signed the paperwork in 5 minutes, wrote them a check for the difference from my trade in, and drove my literally brand new GLI home. I highly recommend anyone looking for a great car buying experience to check out Mercedes of Des Moines and ask for Matt McEntee to assist you in your purchase and inquiries! Matt will respond quickly and promptly to your emails or texts and will have whatever car it is you're interested in from their lot up front and ready to go!!

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Nice

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We bought a used vehicle from them and had Nick help us out for the sale. He took great care of us and offered to detail the car after we noticed some stains. We took it back in and they even ran it though the wash. Thank you!

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Johnny is awesome! I was appreciative of his quality service and attention to detail. I will continue to do business with him. The process is not always easy but, Johnny made it easy. Thanks, Johnny!

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One day I stopped by Mercedes and met Johnny and he showed me a CLA 45 AMG and I liked the car and he was nice and helpful when it came to getting my car, and he also helped my family and friends get cars as well. His customer service is wonderful, he still helps now at anytime if I have questions about my vehicle. Thank you Johnny!

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